Promises
From Team
Members

Careers

EVERY TEAM MEMBER PROMISES TO

Earn It Bringing the best of who you are to every moment. Having a strong work ethic and earning your place on the team every day.
Own It Act like an owner and seek ways to improve. Holding yourself accountable for achieving results.
Think About It Core Values guide our choices. Think before we speak or act, and play by the rules.
Work as a Team Be of service to others. Offer help before it is needed and ask for help before it is too late. Teach what you’ve learned to others. Show kindness & respect to all.
Show Your Pride Take pride in where we work and what we do. Find common ground & speak well of Urban Plates and Our People.

Your Privacy Choices

Do not sell or share my personal data.

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Manage Consent Preferences

add

Strictly Necessary Cookies

Always Active

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

add

Share or Sale of Personal Data

Under the CPRA, you have the right to opt-out of the sale or sharing of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale or sharing of personal information by using this toggle switch. If you opt out we will not be able to offer you personalized ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Plate Pass Membership Code

This membership code is only available to Plate Pass members. Join now to enjoy full access.

Join Plate Pass

Maybe Later

Plate Pass Terms & Rules

: Plate Pass is a membership subscription available exclusively at Urban Plates. It saves members 20% on all main menu food and beverage purchases made at the restaurant (cashier), on the website, or app for the duration of the membership. Plate Pass memberships are valid from the date of the purchase of the membership and automatically renew unless canceled. Plate Pass is not available for gift card purchases, delivery, catering, and limited-time holiday meals (e.g., Thanksgiving turkey & Easter ham).
: The 20% savings applies to all main menu food and beverage items including non-catering food items, beverages, desserts, and add-ons (e.g., extra protein, extra sides, add-on avocado). Delivery, catering, and gift card orders are not part of the Plate Pass program. Plate Pass is not available with any other bundles, discounts or offers. Thanksgiving turkey items and Easter ham are excluded from Plate Pass. The 20% savings is subject to all applicable sales taxes and the 3% surcharge that is added to all Urban Plates dine-in and takeout orders.
: Plate Pass can be used for orders placed at the restaurant (cash register), on the Urban Plates website, or with the Urban Plates app.
: Monthly: $5 per month, billed monthly, 20% discount for dine-in and takeout (including alcohol).
6-Month: $30 for six months, billed every six months, 20% discount for dine-in, takeout, and delivery.
12-Month: $60 for twelve months, billed every twelve months, 20% discount for dine-in and takeout. Memberships are valid from date purchased & auto-renew.
: A Plate Pass membership shall be valid from the date of purchase (“Plate Pass period”). The Plate Pass membership will automatically renew at the end of each billing cycle until cancelled. For example, if a monthly membership is purchased on January 12th, it will renew on February 12th unless cancelled. Fees are subject to change with prior notice. Members may cancel at any time via the Urban Plates app, website, or by emailing platepass@urbanplates.com. Cancelled subscriptions are not eligible for a refund.
: The Plate Pass price will be applied at checkout. Menu prices show normally, but the 20% savings appears as a discount line item on your receipt. For example, a $19 entree will show as $19, with a $3.80 discount applied.
: Members may cancel anytime via the app, website, or by emailing platepass@urbanplates.com. Cancelled subscriptions are not eligible for a refund and the cancellation becomes effective at the end of the current Plate Pass period.
: A Plate Pass membership must be purchased online using the Urban Plates website or app. Once purchased, it can be used at the restaurant register.
: Applies to all menu items including non-catering food, beverages, desserts, and add-ons. Excludes catering, gift cards, and holiday meals. Cannot be combined with other discounts or bundles. Subject to sales tax and 3% surcharge.
: Members can order up to 15 entrées per order. Unlimited orders are allowed during each membership period, but catering is excluded.
: Plate Pass can be used for dine-in and take-out orders in-restaurant, on the website, or app. Delivery is not eligible.
: Memberships are tied to the account holder and cannot be shared with others.
: Plate Pass must be purchased by the account holder who will use it. It cannot be gifted or transferred.
: Plate Pass cannot be applied to delivery orders, catering, or gift cards, whether placed through Urban Plates or third-party delivery services.
: By purchasing a Plate Pass subscription, the member agrees to allow Urban Plates to charge recurring fees until cancelled. The member acknowledges that Plate Pass auto-renews, understands cancellation terms, and confirms that sharing memberships is not allowed.

Your Bag

Your Bag Is Empty

Save 20% today and on all future orders

Promises
From Team
Members

EVERY TEAM MEMBER PROMISES TO

Your Privacy Choices

Do not sell or share my personal data.

Manage Consent Preferences

Targeting Cookies

Performance Cookies

Plate Pass Membership Code

Save 20% On Every Order

3 Plans to Maximize Your Savings

Regular

Platinum

Gold

Add New Payment Method

Plate Pass Terms & Rules

We couldn’t confirm your payment status.

Confirming your payment status...

Welcome to Plate Pass!

Promises From Team Members

EVERY TEAM MEMBER PROMISES TO

Your Privacy Choices

Do not sell or share my personal data.

Manage Consent Preferences

Targeting Cookies

Performance Cookies

Plate Pass Membership Code

Save 20% On Every Order

3 Plans to Maximize Your Savings

Regular

Platinum

Gold

Add New Payment Method

Plate Pass Terms & Rules

We couldn’t confirm your payment status.

Confirming your payment status...

Welcome to Plate Pass!

Promises
From Team
Members